How much does shipping cost?

Shipping is charged at a flat rate of $15.00 AUD.

Express service:

Want your order in a hurry? Add express shipping for a flat rate of $20 AUD.

***Dangerous Goods***
Due to restrictions with shipping any products classified as Dangerous Goods, we may not be able to provide an Express or Air Freight service for these products.

How long will my order take to arrive?

Regular orders: 2-14 business days for delivery.
Express orders: 1-3 business days for delivery

Region

Estimated Standard Shipping

Express Shipping

Metro Melbourne

2-5 working days

1-2 working days

Country Victoria

3-5 working days

1-3 working days

Sydney

2-5 working days

1-3 working days

Regional NSW

3-5 working days

1-3 working days

Gold Coast

2-5 working days

1-3 working days

Brisbane

2-5 working days

1-3 working days

Adelaide

2-5 working days

1-3 working days

Perth

3-5 working days

1-3 working days

Regional WA/NT

3-5 working days

1-3 working days

 
 
How do I track my order?

Tracking will be provided for all orders, you will be sent an email or SMS once your order is dispatched so you can see where your order is at all times.

You can track your order via the link below by entering in your tracking number:

Australia Post Tracking


What you need to know:

Our online team (including postal service and distribution centres) don't operate over the weekend or on public holidays.

For any orders placed outside of business hours - please note that your order will be dispatched the following business day.

Will COVID-19 impact the delivery of my order?

In short, yes.

Please expect a delay in the processing and delivery of your order due to the impact of COVID-19 on both our couriers and our store.

No matter where you buy your products from, or who you shop online with, you will experience a delay in receiving your order at the moment. This is because all warehouses and postal networks globally have had to implement strict safety policies which slows down the dispatch process. On top of that, postal services are experiencing unprecedented volumes through their networks which further adds to the delay. It’s unavoidable and there is nothing we can do to speed it up. Please bear with us as we navigate safely through this crazy time, and know that our customer service and warehouse teams and your local shipping courier are working as hard, fast and safe as they can to get your order on its way to you.

Currently our online team are not delayed in processing orders, however you can expect delays of up to 2 weeks from the time you receive your shipping confirmation email from us if you chose standard delivery at checkout. The Australia Post express network is also slightly impacted, so please allow up to a week to receive your order from the date you receive your shipping information. For further service updates, please visit https://auspost.com.au/about-us/news-media/important-updates/coronavirus

Contact us:

Should you have any further queries regarding Shipping, please contact us.

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